New feature

Opening Hours & SLA — Due Dates That Respect Your Business Hours

Set your weekly schedule and public holiday closures once. SLA due dates now count only hours your branch is actually open — a 4-hour express job dropped off at 7 pm is due the next morning, not at 11 pm.

Fitur baru

Jam Operasional & SLA — Estimasi Selesai yang Mengikuti Jam Buka Usaha

Atur jadwal mingguan dan hari libur sekali saja. Estimasi selesai kini hanya menghitung jam saat cabang benar-benar buka — pesanan express 4 jam yang masuk pukul 19.00 jatuh tempo besok pagi, bukan pukul 23.00.

10 May 2026 Read more → Baca selengkapnya →

New feature

In-App Support Tickets — Get Help Without Leaving the Platform

Raise a support question or feature request directly from your dashboard. Replies land in-platform and by email — the full conversation history is always a click away.

Fitur baru

Tiket Support di Dalam Aplikasi — Minta Bantuan Tanpa Keluar Platform

Ajukan pertanyaan support atau permintaan fitur langsung dari dashboard Anda. Balasan masuk di platform dan lewat email — riwayat percakapan lengkap selalu bisa diakses kapan saja.

30 April 2026 Read more →Baca selengkapnya →

New feature

Delivery Scheduling and Route Planning — Built Into Your Laundry System

Schedule pickup and delivery jobs, arrange the day's route with drag-and-drop, open it in Google Maps, and give your driver a mobile job list they can update in real time.

Fitur baru

Penjadwalan Pengiriman dan Perencanaan Rute — Terintegrasi dalam Sistem Laundry Anda

Jadwalkan pekerjaan jemput-antar, susun rute hari ini dengan drag-and-drop, buka di Google Maps, dan berikan kurir Anda daftar kerja mobile yang dapat diperbarui secara real-time.

29 April 2026 Read more →Baca selengkapnya →

New feature

Auto-Generate Purchase Orders When Your Supplies Run Low

Set a reorder threshold for each supply item. When stock drops below it, a "Generate PO" button appears — one click produces a formatted purchase order ready to paste into WhatsApp.

Fitur baru

Generate Purchase Order Otomatis Saat Stok Menipis

Tetapkan ambang pemesanan ulang untuk setiap item. Saat stok turun di bawahnya, tombol "Generate PO" muncul — satu klik menghasilkan purchase order berformat yang siap dikirim ke WhatsApp.

28 April 2026 Read more →Baca selengkapnya →

New feature

End-of-Day Cash Reconciliation — No More Till Shortages Going Unnoticed

Staff enter the physical cash count at close of day. Cucianku compares it to system records, highlights discrepancies in red, and stores a 14-day history for branch admins to review.

Fitur baru

Rekonsiliasi Kas Akhir Hari — Selisih Kasir Tak Lagi Luput dari Perhatian

Staf memasukkan jumlah uang tunai fisik saat tutup kasir. Cucianku membandingkannya dengan catatan sistem, menyoroti selisih dengan warna merah, dan menyimpan riwayat 14 hari untuk ditinjau admin cabang.

27 April 2026 Read more →Baca selengkapnya →

New feature

Reward Your Best Customers with Automatic Loyalty Tiers

Bronze, Silver and Gold tiers are assigned automatically based on lifetime spend. Tier badges appear in POS search results and the customer list — so staff always know who they're dealing with.

Fitur baru

Hargai Pelanggan Terbaik Anda dengan Tier Loyalitas Otomatis

Tier Bronze, Silver, dan Gold ditetapkan secara otomatis berdasarkan total pengeluaran. Badge tier muncul di hasil pencarian POS dan daftar pelanggan — staf selalu tahu siapa yang mereka layani.

26 April 2026 Read more →Baca selengkapnya →

New feature

Accept Online Payments via Midtrans — No More Chasing Cash

Customers can now pay with QRIS, GoPay, OVO, bank transfer or credit card. One tap from the POS sends a payment link to their WhatsApp — Cucianku marks the order paid automatically when they complete it.

Fitur baru

Terima Pembayaran Online via Midtrans — Tidak Perlu Tagih Tunai Lagi

Pelanggan kini bisa membayar dengan QRIS, GoPay, OVO, transfer bank, atau kartu kredit. Satu ketukan dari POS mengirimkan link pembayaran ke WhatsApp mereka — Cucianku menandai pesanan lunas secara otomatis.

24 April 2026 Read more →Baca selengkapnya →

New feature

Bulk Order Actions and Shared Customer Profiles Across Branches

Select multiple orders and mark them paid or collected in one tap. Plus, customers are now shared across all your branches — register once, recognised everywhere.

Fitur baru

Aksi Massal Pesanan dan Profil Pelanggan Bersama Antar Cabang

Pilih beberapa pesanan dan tandai sebagai lunas atau sudah diambil dalam satu ketukan. Plus, pelanggan kini dibagikan ke seluruh cabang Anda — daftar sekali, dikenal di mana-mana.

25 April 2026 Read more →Baca selengkapnya →

New feature

Weekly Business Digest and Branch Comparison Reports

Every Monday morning, a concise email with last week's orders, revenue, and top customers — with week-on-week change indicators and a per-branch breakdown.

Fitur baru

Ringkasan Bisnis Mingguan dan Laporan Perbandingan Cabang

Setiap Senin pagi, email ringkas berisi pesanan, pendapatan, dan pelanggan teratas minggu lalu — dengan indikator perubahan minggu ke minggu dan rincian per cabang.

23 April 2026 Read more →Baca selengkapnya →

New feature

Automated SLA Alerts and Uncollected Order Reminders

Overdue orders get a red stripe on the Kanban board. Managers get a daily WhatsApp digest. Customers get an automatic nudge when their laundry has been waiting 24+ hours.

Fitur baru

Alert SLA Otomatis dan Pengingat Pesanan yang Belum Diambil

Pesanan terlambat mendapat garis merah di papan Kanban. Manajer mendapat ringkasan WhatsApp harian. Pelanggan mendapat pengingat otomatis ketika laundry mereka telah menunggu 24+ jam.

21 April 2026 Read more →Baca selengkapnya →

New feature

Full Message History — Know Exactly What Your Customers Were Told

Every WhatsApp message and email sent to a customer is now logged automatically on their profile. Settle disputes, spot failed deliveries and review past communications in seconds.

Fitur baru

Riwayat Pesan Lengkap — Ketahui Persis Apa yang Disampaikan ke Pelanggan

Setiap pesan WhatsApp dan email yang dikirim ke pelanggan kini tercatat otomatis di profil mereka. Selesaikan sengketa, temukan pengiriman gagal, dan tinjau komunikasi masa lalu dalam hitungan detik.

20 April 2026 Read more →Baca selengkapnya →

Update

Work Even Without Wi-Fi: Cucianku Now Works Fully Offline

Create orders, search customers and advance Kanban steps even when your internet drops — everything syncs automatically the moment you reconnect.

Pembaruan

Tetap Kerja Tanpa Wi-Fi: Cucianku Kini Berfungsi Penuh Secara Offline

Buat pesanan, cari pelanggan, dan majukan langkah Kanban bahkan saat internet terputus — semuanya tersinkronisasi otomatis begitu Anda terhubung kembali.

19 April 2026 Read more →Baca selengkapnya →

New feature

Photo Capture at Every Workflow Step — Proof Built Into the Process

Require a photo at intake, quality check, or any step in your workflow. Every photo is stored against the order and visible on the customer's profile forever.

Fitur baru

Foto di Setiap Langkah Alur Kerja — Bukti Terintegrasi dalam Proses

Wajibkan foto saat penerimaan, pemeriksaan kualitas, atau langkah mana pun dalam alur kerja Anda. Setiap foto tersimpan pada pesanan dan terlihat di profil pelanggan selamanya.

18 April 2026 Read more →Baca selengkapnya →

New feature

Import and Export Your Entire Customer Database

Migrate from a spreadsheet or your old system in minutes. Upload a CSV, preview exactly what will be imported, then confirm — no surprises.

Fitur baru

Impor dan Ekspor Seluruh Database Pelanggan Anda

Migrasi dari spreadsheet atau sistem lama Anda dalam hitungan menit. Unggah CSV, pratinjau apa yang akan diimpor, lalu konfirmasi — tidak ada kejutan.

16 April 2026 Read more →Baca selengkapnya →

Case study

Why Indonesian Laundry Businesses Need a Digital Management System

Most laundries still run on notebooks and WhatsApp. Here's what that's costing them — and how switching to a digital system changes everything.

Studi kasus

Mengapa Bisnis Laundry Indonesia Butuh Sistem Manajemen Digital

Kebanyakan laundry masih mengandalkan buku catatan dan WhatsApp. Inilah kerugiannya — dan bagaimana beralih ke sistem digital mengubah segalanya.

15 April 2026 Read more →Baca selengkapnya →

New feature

WhatsApp Invoice Reminders — Collect Payments Faster

Send monthly invoice summaries and payment reminders straight to your customers' WhatsApp with a single tap. No copy-pasting, no missed follow-ups.

Fitur baru

Pengingat Invoice WhatsApp — Tagih Pembayaran Lebih Cepat

Kirim ringkasan invoice bulanan dan pengingat pembayaran langsung ke WhatsApp pelanggan Anda dengan satu ketukan. Tidak perlu copy-paste, tidak ada tindak lanjut yang terlewat.

14 April 2026 Read more →Baca selengkapnya →